This Privacy Policy describes how Pacific Rug and Home collects, uses, and discloses your Personal Information when you visit or make a purchase from our website pacificrugandhome.com.

Collecting Personal Information

When you visit our website, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to any data that can identify an individual.

Device Information

Examples collected:
Browser type, IP address, time zone, cookies, pages viewed, search terms, and interactions.

Purpose:
To ensure proper site functionality and analyze usage for performance improvements.

Source:
Collected automatically through cookies, log files, web beacons, tags, or pixels.

Disclosure:
Shared with Shopify and analytics providers.

Order Information

Examples collected:
Name, billing and shipping address, payment details, email, and phone number.

Purpose:
To process transactions, fulfill orders, arrange shipping, send confirmations, communicate with you, and prevent fraud.

Source:
Collected directly from you.

Disclosure:
Shared with secure payment processors and Shopify.

Customer Support Information

Examples collected:
Name, email, phone number.

Purpose:
To assist with inquiries and provide customer support.

Disclosure:
Shared with trusted support service providers if necessary.

Minors

We do not knowingly collect Personal Information from children. If you believe a child has provided personal data, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with trusted partners to operate our services, including:

  • Shopify (eCommerce platform)
  • Payment gateways
  • Shipping providers
  • Analytics and marketing tools

We may also disclose your data to comply with legal obligations or protect our rights.

Behavioral Advertising

We may use your Personal Information to provide relevant advertisements and marketing communications.

Examples:

You can opt out:

Using Personal Information

We use your Personal Information to:

  • Offer and sell products
  • Process payments
  • Deliver orders
  • Communicate updates and offers
  • Improve your shopping experience

Lawful Basis (EEA Users)

If you are located in the European Economic Area, we process your data based on:

  • Consent
  • Contractual obligations
  • Legal requirements
  • Legitimate business interests

Data Retention

We retain your Personal Information only as long as necessary to fulfill orders, meet legal obligations, and resolve disputes.

Automatic Decision-Making

We may use limited automated systems (through WordPress) to detect and prevent fraud, such as blocking suspicious transactions or IP addresses.

Your Rights

GDPR (EU/EEA)

You have the right to:

  • Access your data
  • Correct or delete your data
  • Transfer your data

CCPA (California Residents)

You have the right to:

  • Know what data we collect
  • Request access or deletion

To exercise your rights, contact us at:
📧 info@pacificrugandhome.com

Cookies

We use cookies to enhance your browsing experience, including:

  • Essential cookies
  • Performance cookies
  • Advertising cookies

You can manage cookies through your browser settings.
Learn more: www.allaboutcookies.org

Do Not Track

We currently do not respond to “Do Not Track” signals due to the lack of a standardized approach.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

📧 info@pacificrugandhome.com